Version: 77 inch
Seller: Amazon
Delivery by: NSD (more about this at the bottom)
Photo 1: 68″ width. Will need large tv stand to look “right”.
Photo 2: Mid-day reflection handling.
Photo 3: Inputs are on the left side of the set. Thin screen, but a wider portion holds the internals.
First, the product.
The picture is fantastic. Viewing high bit-rate content such as Blu-rays is amazing. Ultra HD (2160p) HDR content is flawless and Full HD (1080p) SDR content is handled well. I like the upscaling of my Nvidia Shield for 1080p-> 4K upscaling over the TV’s, but most individuals will find no issues. The ability to turn off pixels for true black allows for an amazing contrast of color and blacks.
This TV supports high frame rate video game consoles with up to 120 FPS and offers a variable refresh rate (VRR) for gaming that isn’t locked at a steady 120/60/30 FPS. VRR ensures that games that support it will appear smoother and free of the screen tearing that is normally associated with frame rates that don’t match the TV. For PS5 owners, this means games that support a 40 FPS mode can be fully enjoyed on this TV. For PC owners, your 60-120 FPS experience will be similar to a good monitor, plus the amazing features of a top-tier TV. Also, input latency while in game mode is untouchable by non-OLED displays.
The TV speakers sound fine for daytime TV programming, but I utilize the TV’s eARC feature to send audio to my sound system. This feature works fine and is only a menu toggle away. Unfortunately, I can’t speak on the audio performance beyond this.
The set handles reflections well, but that doesn’t mean they disappear. This brings me to my one issue with this set, which is an issue shared with most OLEDs. OLED does not get extremely bright. If you intend to use this set in a living room with many windows, I suggest black-out curtains for the best viewing. If you cannot control the light in your room, I recommend considering a high-end LED TV instead, as they can get much brighter than OLEDs.
As for the TV’s operating system, I find the remote’s “motion as a mouse pointer” a little annoying sometimes, but hardly worth docking stars. Very usable system. The TV handles streaming 4K content from YouTube, Disney, Plex, and other services without issue. The perk of a major brand is knowing popular apps will work without a problem. This remains the case with this set.
Lastly, I must discuss my delivery experience. A special freight delivery service is needed for a delivery item of this size. NSD handled fulfillment. My experience was abysmal.
Delivery must be scheduled. A signature is required for delivery, and the item will be placed inside your door (allegedly). NSD was a no-call and no-show on the day of delivery, and they did not reach out to reschedule. I attempted to call NSD for rescheduling three times, was hung up on twice by their system while waiting, and the third time resulted in being told that the local office would call to reschedule. After three more days of no contact, I had to contact chat support another three times over three days, asking to be contacted to reschedule. The second chat said NSD would escalate my delivery due to a no-call no-show. The third chat let me know that had not been done but assured me that they would. The sixth time is the charm. Delivery tracking showed the TV in town for an entire week before delivery was “attempted” and another week before the company finally called to deliver (no rescheduling of delivery, just delivery with only a few minutes warning). I live on a military installation, and the delivery team said they were not able to come onto the installation. This can be the result of several things: a lie, laziness, criminal history of one or both delivery members, or drugs/weapons in the delivery vehicle. As the company did not call to reschedule, I was out of town when they called me for delivery. Fortunately, I had a coworker I trusted to accept delivery off-base and hold the TV at his home until I was able to return.
As the delivery was not fulfilled by Amazon and the product itself is great, I am not deducting from my rating for this experience. However, let this be a horror story of delivery for potential buyers of the 77” version. If you have to buy online because you are rural like me, select NSD as an absolute last resort. A $2,400 purchase can be quite stressful when no one wants to talk to you about its delivery.
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